COMMUNICATE
INTERNATIONALLY FROM ANY DESTINATION IN THE WORLD
The full service satisfaction to our clients and their users is a fundamental part of our image, hence the efficient resolution of reported incidents or service requests made is a key element to guarantee a positive perception of ourservices and the added value that we offer them. We present the process to manage incidents and service requests, guaranteeing timely attention and follow-up to each one.
This management is based on and following the best practices outlined by the ISO/IEC20000.
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